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“The fastest thing we could do is offer access through our existing trials.” Normal terms and conditions, which prohibit trial users from using software for for work for which they are compensated, are suspended. “We wanted to respond to our customers’ challenges really quickly,” says Joy Stark, who directs marketing for Autodesk’s architecture and building engineering products. Autodesk launched this program on March 24, and participants use BIM 360 Docs, BIM 360 Design, and the company’s other cloud-based collaboration platforms programs as if they were signing up for a free trial. The situation has specifically driven users to bypass VPN and similar connections in favor of cloud-based solutions, and Autodesk is supporting that movement by making cloud-collaboration products available through its Extended Access Program through May 31. Certain VPNs are running so slow that people can hardly work.” “Suddenly 40 or 50 people are working through the connection and things are starting to break down. Now, Langdon is observing that architects are overtaxing the virtual private networks, or VPNs, that provide secure access. As RECORD previously reported, architects have experienced Internet connectivity issues from residential neighborhoods. Since the design community’s initial transition to remote work, widening usage has revealed problems in tech infrastructure. As the COVID-19 pandemic drags on, the software giant is taking more active steps to help users adapt to WFH.
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Whereas transferring perpetual-license software would have required deauthorizing a license on one machine and reactivating it on another, subscribers log in from home as they would anywhere. “Then there was a major panic that came down the first and second week of March.” By his recollection, he and four full-time employees worked nonstop through March 25 to set up 600 work-from-home (WFH) stations.Īutodesk’s 2016 move to subscription services may have spared Langdon’s team some burden last month. “When the pandemic first started hitting, some clients got in front of working from home as quickly as possible,” he says. Langdon’s eponymous San Francisco–based IT consultancy specializes in servicing architecture and engineering firms, which include Surfacedesign, Blitz, and Van Meter Williams Pollack. For Daemon Langdon, the digital triaging began in late February.